Contact us at customer.care@gangasupermarket.in OR
- Business to Business:
Any shipping and delivery matters are governed by this policy.
- Delivery charges
- You will be shown the delivery charges due for some order prior to making a payment. We work with logistics providers to provide you with the best possible rates, where applicable.
- Ganga Supermarket will bear the most amount of shipping charges from logistics providers rates. And Customer will pay the minimum shipping charges in our Online Store (as per shown the delivery charges for each order) for lowest total cart value.
- Shipping charges to customer, shall be charged as per total cart value of each order. Shall be charged as slab rates according to each final order value.
Final Cart Value | Shipping Cost |
Rs. 0 to Rs. 1000 | ₹ 50.00 |
Rs. 1001 to Rs. 1,500 | ₹ 35.00 |
Rs. 1,501 to Rs. 2,000 | ₹ 20.00 |
Above Rs. 2,001 | FREE |
- Dispatch time
Please allow 2-5 working days post your placement of order for the shipment to be dispatched.
- Delivery time
The delivery time is approximately 5 working days for domestic shipments from the date of shipment within India. Deliveries will be made to the address provided by you at the time of the order.
Though we endeavor to ensure that the shipment reaches you in time, there may be delays due to unforeseen circumstances.
- Damaged / Defective goods
If the goods you receive are damaged or defective or not matching your order, you will be required to intimate us about such cases within 24 hours of delivery. Please refer to our Returns & Exchange policy for more details.
- Product Returns
The shipping costs incurred for the return of any item(s) will be borne you. Please refer to our Returns & Exchange policy for more details.
